Rahma Mohamed is service design principal at the BBC, Britain’s world-renowned public broadcaster. As part of the systems and service design team, she works alongside and supports employees across BBC to improve ways of working. Including designing the tools they use, the underlying processes and aligning teams around similar missions.
A believer in the power of user-research co-design, she works closely with users and stakeholders to uncover issues and explore innovative solutions to achieve better outcomes for users and the organisation. She's especially interested in transformation projects and working through complex challenges involving culture, human-behaviour and design.
Rahma holds a Master’s in Service Design from Brunel University and a Bachelor’s in Political Science from London Metropolitan University.