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Kristel Van Ael has a background in industrial product development. She is one of the managing partners at Namahn, a human-centred design agency, as well as Associate Professor at the University of Antwerp where she teaches in product-service-system design and systemic design.

At Namahn, Kristel constantly develops new methods and tools. She is the lead author of the Service Design Toolkit and Systemic Design Toolkit, which can be found online. Together with Professor Peter Jones at Toronto's OCAD University, she recently co-authored the book 'Design Journeys for Complex Systems’, a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems. It is the guidebook for the course 'Systemic design for tackling complexity’ that kicks off on September 26 at the Service Design College.

Kristel is hooked by systemic design and believes that designers can and should contribute to systemic change by understanding how everything is interrelated and how products can be designed and deployed as leverages towards a better future. She studied Product Design at University of Antwerp and Integrated Product Design at Katholieke Universiteit Leuven (Belgium).

Event role

'Systemic design, key concept to design differently'

Today's social challenges call for holistic approaches capable of interpreting and providing innovative and sustainable scenarios. There is a need for creative and structured design methodologies, which give tools to intervene in contemporary issues and contribute to a positive and meaningful transition.

The systemic design methodology integrates systems thinking and human-centred design and helps to design new relationships between the entities of a system, revealing their hidden relationships and potentials, and facilitating proactive and reinforcing collaboration... more >

Saturday, September 17, 15:00

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