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Dr Makayla Lewis is a Lecturer for User Experience Design at Kingston University London and Design Associate at Design Council, the independent charity and UK Government's advisor on design. She has a PhD from the University of the Arts London in human-computer interaction and her key interests are user experience, technology innovation, co-design, human factors in cybersecurity and smart money, and sketching in HCI.

Makayla (aka Maccy) is an accomplished visual thinker, sketcher, and visual note taker and her works have been featured in three visual thinking books and Adobe Blog. She is a sketchnote artist and daily doodler who also enjoys sharing her process of visual thinking by organising international Sketchnote Hangout, SketchnoteLDN, and sketchnote workshops. She is often seen in meetings, seminars, conferences, and events sketchnoting and has provided visuals for a multitude of organisations, conferences, and events.

Event role
Masterclass leader

'Design, AI and the changing nature of services'

The nature of our work and the way we provide services is changing, and AI has a huge impact in those. Within retail, healthcare and planning, AI has the opportunity to provide more quicker, more personalised and smarter services. And for staff providing services, AI has the power to intelligently automate certain tasks, freeing people up to take on more creative or human roles, or in fact to replace them altogether. Design has a big role to play here... more >

Thursday, September 10, 14:00 - 16:30

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