Blaise Galinier is Creative Director of User Experience at the BBC, Britain’s world-renowned public broadcaster. As part of the UX team responsible for the Employee Experience, Blaise designs the tools and workflows for a variety of content makers while also imagining how future types of content will be made.
Led by a curiosity to uncover how things work and an appetite for messy, complex challenges, Blaise has found the perfect playground to push his design thinking knowledge and experience into new directions at the BBC, from high-level strategy and innovation to reviewing the intricacies of a particularly tricky micro-interaction. And he’ll discuss data models whenever you give him a chance. Behind all of this is always the same ambition: to create the most durable change for the company, no matter how long it takes. Blaise believes in service design that is informal and human, and that embraces the messiness of real life.
Before the BBC, Blaise worked at design agency AllofUs, leading the user experience on various projects, from strategy to detailed design and testing, working on websites, TV platforms, VR apps and interactive museum exhibits, among other things. Blaise holds a Master’s Degree in Ergonomics from Université de Paris.
'Make the impossible seem possible'
Designing is just the first part of the journey to delivering successful services. Bringing those services to life comes with organisational, technical and cultural challenges that many might not realise, design thinking can help resolve. This interactive session introduces three activities inspired by world-renowned BBC content that will help you develop some of the most important skills for bringing services to life... more >
Saturday, September 18, 15:00