Cat Drew is Chief Design Officer at Design Council, the independent charity and UK Government's advisor on design, and the creator of the world-renowned Double Diamond design process model. At Design Council Cat provides leadership and strategic direction across the organisation’s programmes which encompass design and innovation across the social, public and private sectors.
Previously Cat was Director of Policy and Place at FutureGov, UK’s public services design consultancy. Prior to that she worked as a Director at the service design agency Uscreates. She was one of the founding members of Policy Lab, working with government departments to promote design-based techniques in policymaking, and Head of Policy IT & Digitisation Policy at the Home Office. She was responsible for supporting police forces to become digital by working with tech experts and forces to co-design a set of digital capabilities setting out what a digital force looks like. Prior to that Cat was Head of Neighbourhood Policing at the Home Office, and a researcher at the Institute for Public Policy Research, a leading think tank.
Cat combines over 10 years of experience in Government with an MA in Graphic Design. She writes and presents widely on using data & design for social innovation, and co-presents BBC Radio 4’s The Fix series on fresh approaches to policy design. She is well known in the sector for her TEDx talk on' how to make government function better through data and design' and an RSA keynote on 'systemic design'.
'Design, AI and the changing nature of services'
The nature of our work and the way we provide services is changing, and AI has a huge impact in those. Within retail, healthcare and planning, AI has the opportunity to provide more quicker, more personalised and smarter services. And for staff providing services, AI has the power to intelligently automate certain tasks, freeing people up to take on more creative or human roles, or in fact to replace them altogether. Design has a big role to play here... more >
Thursday, September 10, 14:00 - 16:30