Alice Gregory is Senior UX Designer at the BBC, Britain's leading public service broadcaster. Her focus is on developing internal systems & services that will enable the audience to experience the diverse range of content that the BBC has to offer, using UX and service design to ensure the company's systems, tools, and workflows facilitate the future BBC.
Alice has most recently worked on joining up the tools, workflows and culture around data, enabling BBC experiences to become more personalised and discoverable. Her interest in doing whatever it takes to make changes happen has led her to be part of a team developing an internal training program that takes a unique, mindset building perspective on service design. She believes that internal culture and attitude is a vital ingredient for successful services which designers should turn their attention to.
When not designing, Alice can be found teaching people to dance the Cha Cha Cha. She believes her experience of 'putting on a show' is directly transferable to orchestrating the creation of successful services. Alice holds a Bachelor of Science (BSc) in Product Design and Management from Aston University.
'Make the impossible seem possible'
Designing is just the first part of the journey to delivering successful services. Bringing those services to life comes with organisational, technical and cultural challenges that many might not realise, design thinking can help resolve. This interactive session introduces three activities inspired by world-renowned BBC content that will help you develop some of the most important skills for bringing services to life... more >
Saturday, September 18, 15:00