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We offer a full conference pass as well as one-day conference tickets. To get the most out of the event we advise you to join us on all days because the visits, talks and masterclasses are strongly related to each other. Please contact us for large group rates and special student prices.

Full conference pass


A full conference pass to attend all keynotes, case studies, lectures and masterclasses held on Friday, September 11 and Saturday, September 12. This pass will also give access to the Service Design Tour and the kick-off party on Thursday September 10 and the Sunday morning session on Sunday, September 13. Lunches, bites, coffee, water and networking drinks are included on both conference days.

Price  € 540,00*

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Conference ticket Friday, September 11


A conference ticket to attend all keynotes, case studies, lectures and masterclasses held on Friday, September 11. This ticket will also give access to the Service Design Tour and the kick-off part on Thursday, September 10. Lunches, bites, coffee, water and networking drinks are included.

Price  € 315,00*

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Conference ticket Saturday, September 12


A conference ticket to attend all keynotes, case studies, lectures and masterclasses held on Saturday, September 12. This ticket will also give access to the Sunday morning session on Sunday September 13 and the kick-off party on Thursday, September 10. Lunches, bites, coffee, water and networking drinks are included.

Price  € 315,00*

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PLUS ticket special workshop Thursday, September 10


A ticket for the full-day workshop on Lean Service Design by Jess McMullin & Jeff Gothelf, held on Thursday, September 10. With a coffee break in the morning and afternoon, as well as lunch on site. More details can be found here.


NOTE: this ticket is only valid in combination with a full conference pass or a one-day conference ticket. For this workshop we only have a limited number of seats available.

Price  € 420,00*

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* Prices are exclusive of 21% VAT. Businesses from EU countries can claim a VAT refund via the tax authorities in their country. Our ticket purchases are handled by Eventbrite, world's largest ticketing platform. By purchasing tickets you agree to our terms and conditions.