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We signed up a group of international experts. Their fields of expertise span across the entire range of disciplines related with service design, such as: human-centric innovation, design-led (digital) transformation, ethnography, design thinking, social design, systems thinking, service business, lean startup, customer experience and participatory design.

Our speakers work for agencies such as frog, Designit, Huddle, Isobar and Livework. And for companies like Starbucks, Etsy, Google, Capital One, Nike, Uber, Lloyds, and Vodafone, and also for NGOs and non-commercial brands and companies such as Design Without Borders, Unicef and WHO.

Several of them are associated with universities from cities such as Dundee, Milan and Barcelona. Their keynotes and masterclasses will inspire you, and they will explain you in their own way how to deliver value and being valuable in design-driven and human-centric thinking and doing.