A comprehensive program has been designed and we have signed up a large group of international experts. Their fields of expertise span across the entire range of disciplines, strategies and methodologies related with service design, such as: human-centric innovation, design-led (digital) transformation, ethnography, anthropology, design thinking, social design, systems thinking, business design, lean startup, customer experience, and participatory design.

Our speakers work for agencies, consultancies, startups and other small and large organisations. They are mentoring, coaching and leading change, transition and transformation. They are authors of academic and professional books and have published work in leading academic and practitioner journals.

Their keynotes, case studies and masterclasses will motivate and challenge you. They will explain to you in their own way how to adapt to change and make change happen in unique, design-driven and human-centric ways.